Refund and Returns Policy

Our website address is: https://onlinefancylace.com.

We value our customers and strive to provide quality products. Please review our Refund and Return Policy below: Eligibility for Returns and Refunds:

We offer returns and refunds only in cases where the product is damaged upon arrival.
If the product is in its original, unopened condition, no returns or refunds will be accepted.
Return Period:

You have 7 days from the date of receipt to return the product if it is damaged.
To initiate a return, please contact our customer service within 7 days with proof of damage (photos or video).
Refund Process:

Refund requests will only be processed if the product is returned in accordance with the policy (damaged condition) within the 7-day period.
Refunds will be reflected in the original payment method, once the return has been received and inspected within 7 days.
Condition of Return:

Products returned must be in their original packaging and in the condition they were received (damaged items only).
Non-Refundable Items:

Items that are not damaged are not eligible for returns or refunds under any circumstances.